FAQ
Questions and answers
The short answers. If yours is not here, write to support@zoryia.com.
Getting started
What is Zoryia?
An app for your TV that plays internet radio over calm, changing art, with a visualizer that moves with the music. It is meant for the hours when the TV is on but nobody is watching it.
Which TVs does it run on?
Samsung Smart TVs with Tizen 6.5 and above (2022 models and newer) come first, and Zoryia is coming soon to the Samsung store. LG TVs and Android TV are planned.
Do I need an account?
No. Zoryia works without an account, an email address or a password. Your TV is recognised by an id the app works out on the TV itself.
Radio and stations
Is the radio really free?
Yes. Listening is free and unlimited, for good, with the built-in stations and 5 of your own. It is not a trial.
Which stations can I play?
Zoryia starts with 5 hand-picked stations, and you can add your own: a stream address, or an M3U or PLS playlist. Free, you can keep 5 of your own beside the built-in ones; with Premium your list holds up to 100. One playlist import reads up to 500 entries.
Does Zoryia host or change the stations?
No. Your TV plays each station straight from the station's own server. Zoryia does not host, record or alter any broadcast, and a station's content is up to the station.
How do I add stations from my phone?
On the TV, open Settings and choose to connect a phone. Scan the code it shows, or open zoryia.com/connect and type the code. A code lasts 10 minutes. Your phone can then add, remove and reorder stations, and the TV picks up the change by itself.
A station will not play. What now?
Zoryia tells you on screen when a station fails, in plain words. Most often the station itself is offline or has moved its stream. Try again later, or check the station's website for its current stream address.
Visualizers
Why does the visualizer sometimes move to a gentle rhythm instead of the music?
To follow the real sound, Zoryia has to be able to read the station's stream. It can for most stations. For the few it cannot, the station still plays and the visualizer moves to a rhythm of its own, and Zoryia says so on screen. More about the visualizers
Can it change style by itself?
Yes. In Settings, Change the visualizer every moves to the next style after 1, 3, 5, 10 or 30 minutes. It starts at Off.
Art and culture
What does "inspired by" mean?
Each scene in Common Thread is our own artwork that learns from a living craft tradition. It does not copy a particular piece or claim to document the tradition. Every scene has a reference card naming the tradition and its place, with at least two sources you can check.
I think a scene gets something wrong.
Please tell us at hello@zoryia.com, with the scene's name. We answer every report, and we correct, explain or credit as the case needs.
Premium and payment
What does Premium add?
All 6 visualizer styles. The whole gallery: all 55 scenes of Common Thread and Aura Drift, and every collection we add. Room for up to 100 stations. And one license for up to 5 TVs in your home, which share their stations. Radio, the Soundline and Rays visualizers, every comfort setting and a starter gallery of 12 scenes stay free. If Premium ends, nothing is deleted.
Is there a free trial?
Yes: 14 days of everything, starting when your TV first connects to Zoryia. It asks for no payment details.
How much is Premium, and does it renew?
$14.70 for 12 months or $29.50 for 36 months. One payment. No automatic renewal: nothing is charged again, and the exact end date is shown before you pay.
How many TVs does a license cover?
Up to 5 TVs in one home. You can swap a TV for another up to 3 times in 30 days.
Can I extend before my license ends?
Yes, in the last 90 days of your current license. The new term is added to the end of the one you have, so no time is lost.
Can I get a refund?
See the Refund Policy. Your consumer rights apply in every case.
Privacy
What does Zoryia know about me?
Very little. There is no account and no advertising, and neither the app nor this website uses an analytics service or cookies. Zoryia's service keeps your TV's id and, if you use your phone, the stations you saved, so both can stay in step. It also notes the last day your TV connected and its country, never its address, to count how many TVs use Zoryia and where. The first time a station cannot play, your TV asks whether to send us problem reports saying what it tried, so we can fix it. Nothing is sent unless you agree, and you can change your answer in Settings, About. The Privacy Policy lists everything.
Using it every day
Does Zoryia keep my TV on all night?
No. While it plays, Zoryia keeps the screen awake. After 60 minutes without a key press it asks whether you are still listening. Press any key to carry on; if nobody answers within 30 seconds, it stops playing and closes, and the TV's power saving takes over again.